Which of the following is an example of operations?

The correct choice is internal compliance audits as an example of operations. In the context of healthcare organizations, operations refer to the day-to-day activities that are necessary to support the delivery of care and ensure that the organization runs efficiently and complies with regulatory requirements.

Internal compliance audits are a critical operations activity because they help ensure that the organization adheres to relevant laws, regulations, and internal policies. By regularly assessing compliance practices, organizations can identify areas of risk, establish processes for improvement, and ultimately enhance their operational efficiency.

While medication counseling, maintaining current patient records, and treatment planning all relate to patient care, they fall more under the categories of treatment and clinical services rather than operations. Operations in healthcare primarily focus on the infrastructure and administrative functions that support, rather than directly provide, patient care.